You can download useful reference documents from this page. All documents are
in PDF format, you will therefore need a copy of Adobe Acrobat Reader on your
computer.
- RSP - National Rail Conditions of Carriage
- SRA - Penalty Fare Policy
- SRA - Penalty Fare Rules
- IAS - Approved - Code of Practice for Appeals
- IAS - Appeal Form
- ITAL - Data Protection Statement
- ITAL - Privacy Statement
- ITAL - Terms and Conditions
London Overground Rail
Independent Transport Associates Limited - Registered England & Wales Number: 04784571 - Registered Office: ITAL, PO BOX 212, Petersfield, GU32 9BQ