Independent Revenue Collection and Support

The Independent Appeals Service (IAS) is now known as the Appeals Service (AS) and you will be redirected to their website www.appealservice.co.uk


Useful Reference Documents

Relevant to Train Operating Companies and Metros regulated by the Department for Transport.

RSP - National Rail Conditions of Carriage (valid before 1 Oct 2016)

National Rail Conditions of Travel (valid from 1 Oct 2016)

SRA - Penalty Fare Policy

SRA - Penalty Fare Rules

AS - Approved - Code of Practice for Appeals

c2c Penalty Fare Scheme Summary

Greater Anglia Penalty Fare Scheme Summary

South West Trains Penalty Fare Scheme Summary

Relevant to Transport for London: Buses, London Underground, London Overground and DLR

The Greater London Authority Act, 1999

TfL Conditions of Carriage

TfL Revenue Enforcement and Prosecutions

TfL Appeals Policy

To view these documents you will need to have a copy of Adobe Acrobat Reader installed on your computer. Adobe Acrobat Reader can be downloaded from the Adobe website.